Site Reliability Engineer

Building resilient systems that stay calm under pressure.

6 years of experience across Software Engineering and Site Reliability Engineering, with 4+ years focused on large-scale Azure and Kubernetes platforms—driving reliability, scalability, and engineering excellence.

Professional Summary

Site Reliability Engineer with 6 years of experience across Software Engineering and SRE, owning and operating large-scale Azure and Kubernetes infrastructure. Managed a 500+ node AKS environment spanning 17+ clusters across production and non-production. Specializes in Terraform/IaC automation, Datadog observability, and multi-region disaster recovery. Delivered high-impact PoCs in Cilium networking, AKS Fleet Manager, and Azure Managed Redis. CKAD-certified and actively mentoring junior engineers.

Skills

SRE Azure AKS Azure DevOps Terraform Docker Helm Cilium eBPF CI/CD Packer Bash PowerShell Python Git GitHub Datadog Grafana Prometheus OpenTelemetry Traffic Manager DNS HTTPS Linux Spring Boot Disaster Recovery Incident Management Reliability Resiliency SQL Go SLO / SLI / Error Budgets JavaScript HTML/CSS Backend / Microservices

Experience

Site Reliability Engineer

H&R Block India, Thiruvananthapuram | Dec 2022 - Present

  • Primary SRE for multiple Tier-1 applications with end-to-end reliability ownership across multiple AKS clusters, Azure Web Apps, and ASE-based services.
  • Implemented Datadog observability across multiple AKS clusters and automated onboarding through an Azure CI pipeline.
  • Led AzureRM v3 to v4 Terraform Enterprise migration for critical Tier-1 codebases and removed fragile circular dependency logic.
  • Implemented DR in East US 2 with Traffic Manager, Front Door, Web Apps failover, and Terraform-driven infrastructure.
  • Owned incident management in a follow-the-sun model across AKS, DNS/network failures, app crashes, certificate/auth failures, and pipeline disruptions.
  • Drove FinOps improvements by auditing orphan resources, unused quotas, and obsolete components for cost optimization.
  • Owned AKS Overlay networking and Cilium PoC setup, configuration, testing, and findings documentation.
  • Built AKS Fleet Manager PoC for centralized Kubernetes patching and upgrades across 17 clusters.
  • Contributed to Azure Managed Redis PoC implementation/testing and Terraform module development.
  • Designed Event Grid and Event Hub integration for Storage Account event streaming into Azure Data Explorer.
  • Owned Terraform implementation for cross-region migration of 80+ TB data via Azure Object Replication with zero loss.
  • Mentored two junior engineers and provided technical guidance across Azure, networking, Terraform, Docker, and Kubernetes.
  • Executed 100+ production changes/releases with zero downtime using CI/CD rollout and risk mitigation strategies.
  • Migrated large certificate estates to a new certificate authority using Terraform automation.
  • Delivered Datadog enablement training across multiple engineering teams.
  • Achievements: Quarterly Block Star Award and multiple recognitions for critical troubleshooting and root-cause resolution.

Software Engineer

Adfolks, Kochi | Jan 2020 - Dec 2022

  • Designed and deployed complete Azure infrastructure using Terraform for scalable and repeatable environments.
  • Built CI/CD pipelines in Azure DevOps with integrated Snyk security scans and Helm-based AKS deployments.
  • Implemented multi-stage Docker builds for Node.js, Angular, and Flask apps, cutting image size by about 50%.
  • Developed custom machine images using Packer integrated with Azure DevOps pipelines.
  • Implemented Azure DevOps CI/CD workflows for GKE to support multi-cloud product delivery.
  • Built backend integrations in Spring Boot for OCR-based workflows and downstream service integration.
  • Created internal web solutions including the company website and automation scripts for Azure diagnostics settings.
  • Contributed to Terraform code generation initiatives with React.js and Go as a core team member.
  • Delivered client workshops in UAE on Azure Sentinel, Azure DevOps, Azure Security Center, and cloud-native applications.
  • Achievement: Won a Microsoft-organized enterprise cybersecurity hackathon (2020) with a custom Azure Sentinel dashboard.

Companies I Worked With

H&R Block India
Adfolks